We do not have residential contracts, so if you are on a regular cleaning schedule with us, we can augment or cancel the schedule anytime. If you have a booked appointment with us, we ask for at least 48 hours’ notice to cancel or reschedule. If you have to cancel your appointment within that time, there will be a $50 fee. If you cancel within 3 hours of your scheduled cleaning time, you will be charged 50% of the booked amount. If you cancel while the cleaners are there or we are locked out, you will be charged for the full amount booked. “For our full Cancellation Policy Click Here”